Friday, November 22, 2019
This piece was written by Abid Hasan you can view the original article here. Thanks for writing such an informative column, Abid!
As new technologies automate more traditional and routine tasks, executives and employees recognize that emotional intelligence (EI) skills – such as self-awareness, self-management, social awareness and relationship management – will be a key requisite for success in the years to come.
While demand for EI skills is set to increase by six times in the next 3-5 years, recruitment and training in this area have mostly failed to adapt. This is set to leave many companies unable to reap the benefits EI offers in terms of employee satisfaction, revenue generation, lower attrition, and cost reductions. The “Emotional intelligence – the essential skillset for the age of AI” report from the Capgemini Research Institute provides a global look at how companies view EI and recommend that they combine technology with the talent to develop relevant skills among their employees.
As AI and automation accelerates, emotional intelligence is becoming a must-have skill
as more traditional and routine tasks become automated, organizations are placing a premium on EI skills, from self-awareness to relationship management and communication. Executives said employees need to develop EI skills so they can adapt to more client/person-facing roles (76%) and take on tasks requiring EI skills that cannot be automated (also 76%) such as empathy, influence, and teamwork. Sixty-one percent of executives surveyed said emotional intelligence will become a “must-have” skill in the next 1 – 5 years and 41% of employees in non-supervisory roles echo the sentiment. Overall, 83% of organizations said that a highly emotionally intelligent workforce will be a prerequisite for success in the years to come.
Thursday, November 14, 2019
|Speaking at Tenable|
It’s hard to believe the holidays are upon us, wishing everyone a wonderful Thanksgiving. October included some great opportunities to network with some wonderful women across the country. I first had the pleasure of speaking at the Arizona Women’s Leadership Forum. This was my first year attending and I will definitely go again next year, the speakers were excellent and the attendees were an impressive group of businesswomen across the greater Phoenix area. I then went across the country to be part of the Women@Tenable event to share the key principles of SheQ – ways to leverage emotional intelligence for women. A timely article was published last month as well: Where Women Fall Behind at Work: The First Step Into Management. I think we have all been focused on improving the numbers of women at the top and achieving that is a slow process. This article highlights the value of doing something very achievable – promote as many women as men as first-time leaders. The article says that alone could create gender parity in the executive suite within one generation.