We had a busy November with travel and events throughout the month. I had one interesting experience while speaking at the AICPA Women’s Global Conference in Chicago. In the middle of my talk, the side doors to the ballroom directly next to the stage suddenly swung open. A hotel employee began to wheel in a large cart filled with high stools. Apparently, the session after mine was going to be a panel discussion and this employee decided to come in early to set up. He seemed oblivious to the fact that a session was still in progress and a full ballroom of people were watching him. I tried to maintain my focus and keep talking, hoping he would just quickly and quietly take care of his set up. Within a minute, I hear a shout from the hallway (which startled both him and me) so we turned to look and a small group of hotel employees were gesturing him to get out of the room and come back into the hallway. He paused, and proceeded to load back up the three chairs he set on the stage and slowly wheeled his cart right back out of the room. It was hard not to have a little chuckle with the audience, as my topic was on situational awareness and employee engagement. Someone had told him to set up for the panel, and by golly, that is what he was going to do.
In one of the fancy hotels I visited this month, I was in the ladies room at the sink, ready to wash my hands. I waved my hand under the faucet to start the water and the sensor wasn’t working. So I moved to the next sink and the same thing happened. Annoyed, I moved to the next one and still no water. I started wondering if there was something wrong with the water in the hotel when a housekeeper came in. I mentioned that the water wasn’t working and she walked over to my sink and turned the knob.