I have had a warm place in my heart for the DoT ever since they passed the "3 Hour Tarmac Delay" regulatory ruling which paved the way for the airline passenger's bill of rights to be written into law. I had the great pleasure of meeting several leaders within the DoT and FAA last week as we discussed the power of EQ over Ego. The participants were very engaged, asked great questions and we had a blast together.
I especially want to thank the great staff at Hooks Book Events, and Maria Hernandez and Brian Crewe from Department of Transportation for their assistance. It was a great day!