Tuesday, May 28, 2013

What's Easier to Train: Technical or EQ Skills?

I was meeting last week with the managing partner in a technology consulting firm. They are in need of some EQ development. I asked how he knows and he said they have experienced consultants who have difficulty giving and receiving feedback, demonstrate bad behaviors when under stress, and seem to lose touch with how they are coming across to clients. All signs of low EQ alright.

He said they have had the habit of hiring for technical skills thinking the new employee can "pick up" the emotional intelligence piece. He said what they have realized is that the technical skills might have actually been easier to train and they may very well have done better to hire for EQ instead.



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