Ego Vs. EQ: How Top Business Leaders Beat 8 Ego Traps with Emotional Intelligence
Here is the book summary:
What topples great business leaders from the pinnacle of success?
Somewhere along the line, while climbing the corporate ladder or growing their own company, ego takes over and business owners and eventual CEOs lose the Emotional Intelligence (EQ) that keeps them connected to their workforce and grounded in the day-to-day realities of their business. The risk of falling into “ego traps” increases, hurting the business and threatening their hard-won success.
Two in five CEOs fail in their first 18th months on the job, according to a study published by the Harvard Business Review. One-third of Fortune 500 CEOs endure fewer than three years at the helm. Just witness the parade of high-profile CEO firings and their stock-pummeling mistakes: recently, Barclays CEO Robert Diamond went down in flames after an interest-rate rigging scandal while JPMorgan CEO Jamie Dimon found his credibility challenged after his company made a $6 billion investment “mistake”; looking farther back, Carly Fiorina suffered a bitter departure from Hewlett-Packard after failing to achieve buy-in for her business strategies. What do they all have in common? Their ego played a big enough role to overshadow their “EQ” in management for the good of the business.
EQ refers to a skill set that includes an ability to recognize one’s own impulses and moods (self-awareness), the ability to read situations accurately (empathy), and the capacity to respond appropriately depending on the situation (self-control). That skillset includes a wide range of learnable skills but Shirkani’s method focuses on three that can be effectively practiced on a daily basis: self-awareness, empathy and self-control. By contrast, ego is characterized by a high degree of self-absorption and exaggerated sense of self-importance. In other words, EQ and ego are mutually exclusive.
So, how can otherwise brilliant leaders keep from succumbing to self-sabotaging, ego-driven behaviors? In Ego Vs. EQ: How Top Business Leaders Beat 8 Ego Traps with Emotional Intelligence, speaker, author, and executive coach Jen Shirkani shows CEOs and business owners practical ways to hone their Emotional Intelligence to eliminate business blind spots.
Fundamental to the EQ skillset is an understanding of how to “think outside the ego.” No book on the market approaches EQ from this important angle. Written specifically for CEOs and business owners—people at the very top of their organizations—and backed by the latest scientific research in Emotional Intelligence and real-life case studies, Ego Vs. EQ: How Top Business Leaders Beat 8 Ego Traps with Emotional Intelligence explores the critical role Emotional Intelligence plays in business performance and provides readers with practical tools for raising their own EQ—possibly the most important exercise a CEO can do to ensure a prolonged career and catapult the business to the next level.
This 180-page book consists of an introduction plus eight chapters describing each of the common “ego pitfalls” nearly every CEO or business owner will face at the company helm, from losing touch with the front line to underestimating the impact of one’s behavior on everyone else. The author then offers Emotional Intelligence-based solutions for each, including how to:
· creatively seek and accept feedback
· effectively communicate priorities for the company good—while eliminating abrupt, ego-driven, hot-cold shifts through increased self-control
· raise empathy for the front lines of the workforce—thereby building higher employee engagement
· boost self-awareness of management style and behaviors by discovering and eliminating blind spots.
Drawing on real-life anecdotes from Shirkani’s 20 years of coaching and consulting—including stories of success and failure from the leaders of vanguard companies in energy, investment, and health care industries, among others—Ego Vs. EQ demonstrates the power of honing Emotional Intelligence skills through the “three R’s”: recognize, read, and respond to improve communication and innovation, defuse disruptive conflict and, ultimately, boost the bottom line.
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