Monday, May 10, 2010

Employee Engagement

Recently, I was on a Southwest flight and was chatting with the flight attendant. She said that the night before, the crew had an overnight stay and the (female) Captain took them all out for a lobster dinner. She said, “I felt like I was on vacation, not working. It was amazing.” Wow. How many of your employees would say that after spending an evening with you?

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