Friday, November 20, 2009
Wednesday, November 18, 2009
I had three days of programs to do in 3 cities so I sent all of the materials in advance via UPS. I follow the same process for out-of-state programs and have been using the same Staples/UPS drop off location for the last dozen or so shipments without incident. On this particular day, I shipped 3 boxes at the same time. I arrived on Tuesday morning of this week to the first of the three program locations and no one could locate my box. So we did a search of the office and when it didn’t turn up, I went online to see who signed for it. Two of my three boxes showed a delivery confirmation and the one I needed showed that it was never even picked up from UPS, let alone in transit. I called Staples and they said that they didn’t have the box and would put a trace on it. So essentially I was left with a room full of 27 participants and no handouts or workbooks. Panic set in.
I called the local Staples and asked if I could email the documents to them for printing and they said they could have them ready in a few hours. I punted for the first couple hours of the session with just a flipchart pad and pens and ran at the lunch break to get the materials. I was so unnerved by the whole thing that I felt I was not able to recover and that the learning really suffered. I have been doing training for 20 years and have done this exact program for 13 years so of all classes, this one was the best for it to happen to because I knew the content cold. But it still was so stressful, I couldn’t believe how it threw me off my game and rocked my typical calm self. Of course, I was so mad at myself for not tracking the boxes sooner, so I would have had some recovery time. That is what I get for shooting from the hip so much. I still cannot figure out why that box didn’t arrive when the other 2, shipped at the same time did. I think it must be a reminder that I need a major vacation if I am making little mistakes like that with such serious consequences. I get it! I couldn’t have learned the lesson some other way???? Jeez.
Thursday, November 12, 2009
Thursday, October 22, 2009
Friday, October 16, 2009
Thursday, September 10, 2009
In the meantime, check out this article which is the summary of my presentation at SHRM this year in New Orleans:
Wednesday, February 11, 2009
I arrived at a client offsite retreat this morning to deliver a short program, toting my LCD projector and laptop. When I opened the LCD bag, I discovered it was missing all of it's cords: rendering it completely useless. I got back to my office this afternoon only to realize that I left my laptop power cord at the hotel. And I just landed in Washington DC to discover that I did not pack my cell phone charger. What is going on today????
Freud would say I am completely burned out and have no interest in getting recharged. I think I need a vacation with a beach and a drink with an umbrella in it; and the sun is the only power source I will need.
Saturday, February 7, 2009
Sunday, January 25, 2009
Do I have to go to work tomorrow? Is it bad to show up with really bloodshot eyes? Is that wrong?
Wednesday, January 14, 2009
The conference center has one big ballroom that would be good for a large group event but they are very short on breakout rooms of any size. I would only recommend it to a group of no more than 60 with 3 breakouts of 20 each.
The entertainment was 4 day weekend from Ft. Worth TX. They killed it – I highly recommend them for any corporate event. (fourdayweekend.com).